Featuring Neil McRae in the second video
On the phone to Vodafone. At the end of Feb I signed up with them and cancelled the next day for reasons discussed in this previous post – nothing terrible. Just didn’t work out.
Unfortunately I’m now getting threatening letters from their accounts dept asking me to cough up almost £400 in cancellation charges. Their system has broken in my case. The latest threatening letter took 5 days to arrive and gave me 14 days to pay the balance.
I called them up. Their automatic answering system didn’t recognise the mobile number they had given me. I eventually got through but the guy said I was a business customer and I had called the consumer number – it was the number they gave me on the threatening letter.
Eventually I was passed on to their business types who said it looked as if there had been a human error made the last time I called and their system was expecting me to return my phone before agreeing to cancel. I had a sim only contract!
So now the refund process is beginning again and takes 3 working days. Bear in mind this is Easter Bank Holiday weekend so the three working days will take me to Wednesday at which point it will have been 13 days since the threatening letter was sent giving me 14 days to pay.
Talk about cutting it fine.
So this morning I tidied up a few work bits and am now focussed on prep for Llanberis. My new North Face Base Camp duffel bag (Black XL) has arrived! I have also procured a Deuter Futura 32 day bag from GoOutdoors. This was reduced from £110 to £99.99 and I had a 15% off discount voucher. However I searched for the best price and good old Millets were selling it for £77 (down from £110) so, good to their word, GoOutdoors matched it and knocked a further 10% off. Result.
Also bought a compass, some blister plasters and another pair of socks. I’m pretty much ready for Snowdonia now though unsure as to how the mountain climbing is going to go 🙂
Took John to his sax lesson and had a beer at the Taphouse whilst waiting. Nice chat with Charley who is now a new friend on Facebook. She is in one of the videos below.
Tonight it’s Will Farr School for the 6th form reunion and prize giving.
Tags: diary